How do you keep everyone up to date?
Communication in any organization is vital; it can make or break you. Whether in the heat of build season or while planning offseason events, it is important to keep everyone informed on what is going on. Every planner hates to hear, “Well, I would have… but I didn’t know.” At 1912, we have developed a few ways to keep everyone on the same page.
Website - Our website is our face to the outside world and we try to share as much information about ourselves as possible. All of our history, award submissions, and important documents are available. We reference people to the website as much as possible.
Email - Our primary method of communication is through our team’s email. We have it set-up where if you email an address (combustion@team1912.com, for example), the email goes out to everyone on the list, so thus everyone on the team receives the message. After every build session, our Project Manager sends out an update on how everything went. We send out emails about upcoming events and after they are finished we send out a summary of them. We have similar, but separate, lists for internal communication amongst groups, such as one for mentors, officers, and students.
Google Calendar - The vast majority of the team (I believe) use a Google Calendar because it is quick, easy, very well-known, and can easily be embedded into a website. We put all of our build sessions, events, competitions, parties, etc. on the Calendar.
Facebook group - On Facebook, you can set-up a private group for your members. On our team, no one besides current team members are in this group or can see it. Since some students check Facebook more than email, we often put up reminders that only members would care about (i.e. Wear your shirt tomorrow! Or field trip forms due Friday!)
Facebook page / Twitter feed / Youtube channel - Like many others, we use social media as much as we can because it is a great way to connect to members, alumni, friends, and other teams. While our Facebook group is for internal communication, our Facebook page is how we present ourselves to the world. Our Facebook and Twitter are linked, so a status update quickly becomes a tweet.
Texting - Sometimes members need to communicate quickly and so, often times to sort out some details, members send out mass texts to each other. This is not as common for spreading information to everyone, but sometimes it will work in a pinch.
Newsletter - While it is important to keep your team together, it is equally important to communicate regularly with your sponsors and VIP friends. Three times a year, we send out a newsletter (The Inferno) that describes what we have been up to and what is up-and-coming.
There are many different ways to keep everyone connected, it is often popular for teams to have a special part of their website where members can log in. Every team functions in a unique way, so it may take a little testing to figure out what works best for you as a team. Once you do, keep that system established and consistent.
~ Rachel, Combustion, FIRST Team 1912